Frequently Asked Questions
Q: How is my data protected? A: The makeup exchange website is hosted by Microsoft's own 'Microsoft Office Live' system and is protected by Microsoft's own security system - as stated by Microsoft.
"Microsoft Office Live has the security benefits of being hosted on Microsoft's servers and data transmitted between your internet browser and the Office Live server is encrypted using industry standard SSL so you can be assured that your data is safe at all times"
Norton Internet Securtity software is also installed on our personal computer, inclusive of Firewall to intercept and disable potential harmful hackers, trojans and viruses, etc.
This is to protect and offer reassurance regarding emails which are submitted and responded to.
Q: How do I sell my unwanted Makeup? A: On the Login section enter your product(s) details, please be honest and truthful regarding how much has been used and the condition of the item, etc.
Make sure things are clean and in a tidy condition and send them as you would like to receive them.
A: You can sanitize all products with cotton buds dipped in alcohol to remove the top layer of items, ie.lipsticks; eyeshadows, etc. Wash all brushes and applicators with a gentle soap, ie.baby shampoo.
A: You can go to the
contact us page or the
sign up page where we have placed an online form upon which you can email questions.
Please feel free to use this contact us form, and we will be only too pleased to offer assistance.
Q: I'm not sure what to do. I've got some items I want to sell, can you help me?
A: That's not a problem, just send us an email with the details and we will be contact you.